Terms of Service

In these terms, “Mochi Deploy,” “we,” “us,” and “our” refer to the operator of the service: the person or entity that provides it, together with its owners, operators, and agents. “You” refers to the person or organization using the service. Every disclaimer, limitation of liability, and indemnity in these terms is for the benefit of that operator.

The service

Mochi Deploy is provided free of charge, “as is” and “as available.” It may change, be interrupted, or contain errors, and features may be added or removed at any time. You use the service at your own risk.

The service may contain bugs, defects, or unexpected behavior that could result in incorrect promotions, failed deliveries, configuration differences, or loss of data.

Not a backup service

Mochi Deploy is not a backup, archival, disaster recovery, or business continuity service. You are responsible for maintaining your own backups of your Aprimo environments and configuration.

What Mochi Deploy does

Mochi Deploy helps you version, review, and promote Aprimo configuration across the environments you connect. You decide what to connect and how changes move through your environments: which steps need your approval and which you choose to automate. The service acts at your direction.

You are solely responsible for reviewing, approving, testing, scheduling, and carrying out promotions, rollbacks, and other configuration changes, and for the results of them. You should validate changes in an appropriate non-production environment before promoting them to production.

Connected systems, automation, and AI agents

Any API key, AI agent, automation, integration, or third-party system you connect acts under your authority. Anything it does in the service is treated as done by you, and you are responsible for it as if you had done it yourself, including the access you grant it.

Where that thing is provided by someone else, including an AI client and the model behind it, we don't provide it. It is a third-party service governed by its own terms and privacy policy, and we aren't responsible for it, for what it does, or for what it costs you.

AI output is generated automatically and can be incomplete, mistaken, or unsuitable for what you intended, and it may be influenced by content already present in the systems it reads. Review what an agent produces before you approve or apply it, and don't rely on it as a substitute for your own judgment. Approval and role settings in the service are configurable features, not a guarantee about what an agent will or won't do, and they don't reduce your responsibility for the outcome.

Turning on AI access sends data to a third party at your instruction. Our Privacy Policy explains what that means for your information.

Changes to the service

We may change, add, or remove features at any time. Features that are free today may later require a paid plan, and parts of the service may be limited, paused, or discontinued at any time. We may do this without notice and without liability to you.

Your account

You must be at least 18 and able to enter into a binding contract to use the service. You're responsible for the accuracy of your account information, for keeping your credentials secure, and for activity under your account. You must be authorized to connect the Aprimo environments you add.

Mochi Deploy is a tool for people doing their job. It's offered for business and professional use, in connection with an Aprimo instance you administer, and it isn't intended or offered for personal, family, or household purposes. By using it you confirm you're using it in that capacity.

People you invite

You can invite others into your workspace and give them a role: to look, to make changes, to approve something, or to administer the workspace. Everyone you invite is your authorized user, whether they work for you or not, and that includes somebody brought in for a single approval.

You are responsible for who you invite, for the access you give them, and for removing it when they no longer need it. You agree to make sure every authorized user follows these terms, and anything they do in your workspace is treated as done by you and is your responsibility, as if you had done it yourself. If an authorized user causes a claim against us, the indemnity below covers it.

Between you and us, the person or organization that owns the workspace decides who may use it and what happens to the data in it. If your authorized users disagree about that, or about who owns the workspace, that's yours to settle, and we may rely on the instructions of whoever holds the owner role.

Acceptable use

You agree not to:

• use the service in violation of any applicable law, including export, sanctions, or embargo laws;
• use the service if you're located in an embargoed country or are on a U.S., EU, or UK sanctions list;
• connect environments or data you aren't authorized to access or change;
• put highly regulated data into the service, such as government identifiers, payment card numbers, biometric data, or health information, without our written agreement;
• attempt to disrupt, reverse engineer, or gain unauthorized access to the service;
• use an AI agent, API key, or any other automated access to work around approval requirements, role limits, or anything else in the service meant to control who can do what;
• place content anywhere the service reads with the intent of manipulating an AI agent, whether yours or another customer’s, into taking an action it otherwise wouldn’t; or
• interfere with other customers’ use of the service.

Your data and connections

You keep all rights to the configuration and connection data you provide, and you grant us the limited rights needed to host and process it to run the service. You authorize us to access, read, and change the Aprimo environments you connect, on your behalf and at your direction, to provide the service. You're responsible for maintaining your own backups and for the results of the promotions and rollbacks you choose to run.

We collect usage data about how the service performs and is used, and we may use aggregated, de-identified information that doesn't identify you or reveal your configuration, to operate, secure, and improve the service.

Aprimo and other third-party services

Mochi Deploy is not affiliated with or endorsed by Aprimo. Aprimo and any other services you connect are provided by third parties on their own terms, and we aren't responsible for their availability, changes, or actions, or for any effect on your Aprimo environments beyond what the service does at your direction. You are responsible for having the right to connect and modify those environments and for complying with your agreements with Aprimo and any other provider. Aprimo may change, deprecate, or restrict its API or how its configuration behaves at any time, which can interrupt or break parts of Mochi Deploy, and we aren't responsible for that. You're also responsible for the correctness of your configuration and for any errors in it.

Indemnification

You agree to defend, indemnify, and hold harmless the operator of Mochi Deploy from any claims, losses, or expenses (including reasonable legal fees) arising out of your use of the service, use of the service by anyone you invite into your workspace, the data or credentials you or they connect, or a violation of these terms by you or by them, except to the extent the claim results from our own gross negligence or willful misconduct.

Plans and payment

There is a free plan, and there are paid plans. What each one includes is shown on our pricing page before you subscribe, and we'll show any change to it before it takes effect.

Paid plans are billed monthly, in advance. There is no contract, no minimum term and no notice period.

Cancelling, and refunds

You can cancel or move to a different plan whenever you like. When you cancel, we stop billing you, and you keep everything your plan includes until the end of the month you've already paid for. After that the account moves to the free plan.

Payments already made are not refunded, including for part of a month. Cancelling stops the next payment rather than returning the last one, and moving to a cheaper plan takes effect at the end of the month you have paid for rather than being refunded in part.

Nothing is deleted when a subscription ends. Your history, change sets, environments and work all stay where they are. What changes is the allowances your plan includes.

If something has gone genuinely wrong, such as being charged twice or charged after cancelling, email [email protected] and we'll put it right.

No warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTY OF ANY KIND. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including any implied warranties of MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, and NON-INFRINGEMENT.

We don't warrant that the service will be uninterrupted, error-free, secure, or free from loss of data, or that it will meet your requirements. We make no warranty about the accuracy, completeness, or suitability of anything produced by an AI agent connected to the service. Nothing said about the service, in our documentation, on our website, or anywhere else, creates a warranty beyond what these terms state.

Limitation of liability

To the fullest extent permitted by law, and regardless of the theory of liability (whether contract, tort, negligence, strict liability, or otherwise), we will not be liable for any indirect, incidental, consequential, exemplary, or special damages, including LOSS OF PROFITS, REVENUE, BUSINESS, GOODWILL, DATA, or CONFIGURATION, or BUSINESS INTERRUPTION, arising from or relating to the service. Our total, aggregate liability for all claims will not exceed the greater of the amount you paid us to use the service in the twelve months before the claim, or US $100. Because the service is currently free, that amount is US $100.

These limits are a basic part of the deal between us. The service is offered at no charge, and we couldn't offer it on these terms without them.

Nothing in these terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for gross negligence, willful misconduct, or fraud.

Events outside our control

We aren't liable for any delay or failure caused by events beyond our reasonable control, including outages or changes in third-party services, network or hosting failures, or other events we can't reasonably prevent.

Termination

You can stop using the service and close your account at any time.

We may suspend, restrict, or terminate your access at any time, with or without notice, if we believe it is necessary to protect the service, other users, or ourselves, or if you breach these terms. We may also discontinue the service at any time.

The sections on your data and connections, Aprimo and other third-party services, connected systems and automation, people you invite, indemnification, no warranties, limitation of liability, resolving disputes, governing law, and these general terms survive after your access ends.

Resolving disputes

Read this part. It gives up your right to have a claim heard by a court or a jury, or as part of a class or group.

If something goes wrong, email [email protected] first and give us 30 days to sort it out. If that doesn't settle it, you and the operator agree to resolve any dispute about the service or these terms by binding individual arbitration with the American Arbitration Association, under its Commercial Arbitration Rules in effect at the time, in Allen County, Indiana or by remote hearing. Either of us can use small-claims court instead when a claim qualifies there.

You and the operator each give up the right to a jury trial, and agree to bring claims only individually, never as part of a class or group. An arbitrator may not combine more than one person's claims.

If that waiver is found unenforceable for a claim, that claim goes to court instead, and the rest of this section still stands.

Governing law

These terms are governed by the laws of the State of Indiana, without regard to its conflict-of-laws rules. Anything not resolved by arbitration belongs exclusively to the state and federal courts in Allen County, Indiana, and you consent to those courts hearing it. Any claim must be brought within one year after it arises, or it is permanently barred, unless the law doesn't allow shortening that period.

Changes to these terms

We may update these terms from time to time. If we make a material change, we'll update the date above and may also let you know, and your continued use means you accept the updated terms.

General

These terms, together with our Privacy Policy, are the entire agreement between you and the operator about the service, and you haven't relied on any statement, promise, or assurance that isn't written in them. These terms don't create any rights for anyone who isn't a party to them. If any part is found unenforceable, it will be limited or removed to the minimum extent needed, and the rest stays in effect. Our not enforcing a provision isn't a waiver of it. You may not transfer your rights under these terms without our consent; we may transfer ours. These terms won't be construed against either of us as the drafter. The headings in these terms are for convenience only and don't affect their interpretation. Any feedback you share about the service, we may use without obligation to you.

Contact

Questions about these terms? Email us at [email protected].